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Support

Help for JustDew.

JustDew is a small weather utility for iPhone, Mac, and Apple Watch. Most support issues involve location permission, WeatherKit availability, or widget refresh timing.

Contact

Support for JustDew is handled through GitHub Issues.

Support, bugs, and requests

Open a GitHub issue

Response target: usually within 24 to 48 hours.

What to Include

If you are reporting a problem, include enough detail to reproduce it quickly.

  • Your device type: iPhone, Mac, or Apple Watch.
  • Your iOS, macOS, or watchOS version.
  • The JustDew version you are using.
  • Whether the issue affects the app, widget, or watch complication.
  • What you expected to happen and what actually happened.

Common Questions

Does JustDew collect my location?

No. Location is used to retrieve dew point weather for the selected place. The developer does not collect, log, sell, or share your location data.

Why does the widget not update immediately?

Widgets are refreshed by the system. JustDew requests regular updates, but iOS, macOS, and watchOS decide the exact timing based on system conditions.

Can I use a saved city instead of current location?

Yes. Choose Search in the Location section, enter a city or address, and JustDew will keep using that saved place.

Troubleshooting

Current location is unavailable

Check the system Location Services setting and confirm JustDew has location permission. Then reopen the app and try again.

Weather data is unavailable

Confirm the device has a network connection. Weather comes from Apple's WeatherKit service, so temporary service or network issues can prevent updates.

The widget shows an older value

Open JustDew and use refresh, or wait for the system to reload the widget timeline. On Mac, removing and re-adding the widget can also clear stale desktop widget state.

Compatibility

JustDew is built for iPhone, Mac, and Apple Watch.

  • Minimum iOS: iOS 26.0 or later.
  • Minimum macOS: macOS 26.0 or later.
  • Minimum watchOS: watchOS 26.0 or later.

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